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Privacy Policy

Please replace this text with you Privacy Policy. Please add any additional cookies your website uses below (e.g., Google Analytics)

This privacy policy sets out how Parfumswinkel uses and protects any information that you give Parfumswinkel when you use this website. Parfumswinkel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Parfumswinkel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Parfumswinkel Nieuwstraat 52 4524EG Sluis Nederland.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Privacy Policy

This Privacy Policy applies to all personal data that Parfumswinkel processes from its customers. If you register with Parfumswinkel or send personal information to Parfumswinkel for any other reason, you give permission to process your personal data in line with this document. Please read this Privacy Policy carefully and keep a copy in your administration.

 1. Data Protection Officer

The person responsible for processing personal data at Parfumswinkel is:

Dorian Hofs
Het Schakelplein 12
5651GR Eindhoven
+31403041439

Dorian Hofs is the Data Protection Officer at Parfumswinkel.

Please contact Dorian Hofs via our customer service at [email protected].

 2. What information does Parfumswinkel process, and for what purpose?

2.1 In the context of your registration, the following personal data is processed:

a) Gender
b) First and last name
c) Address
d) Email address
e) Date of birth
f) Telephone number
g) Newsletter preference
h) Business (company name) or private
i) Password (encrypted)
j) Shopping and purchase behavior (order data)

2.2 Parfumswinkel processes the aforementioned personal data for the following purposes:

a) Your gender, first and last name, address, email address and date of birth are used to contact you about your account or cancellation thereof, for the provision of information requested by you or for processing information obtained from you. Your telephone number is only processed by our customer service, for example, when you call us or when you use our WhatsApp service.

b) Your name, gender, date of birth, address and email address are used to send out invitations and information about services, activities and surveys organized by us as part of your membership.

c) Your gender, first and last name, address, email address, telephone number and company name (if applicable) will be used to fulfill the services requested by you, the customer. Parfumswinkel processes this data as it is necessary for entering into a contract agreement.

Marketing

With your permission, Parfumswinkel will use your name and email address to send you its monthly email newsletter containing information about activities, services, and membership of the organization. With your permission, order data can be used to customize your newsletter so that it is more interesting and up-to-date. You can cancel this mailing at any time by using the unsubscribe link at the bottom of the email or on your profile page.

Cookies

As Parfumswinkel uses tracking cookies, it is obliged to ask users to opt in. Article 11.7a of the Telecommunications Act stipulates that the use of cookies - with exceptions - is only permitted if the user in question is given clear and complete information, and has given permission.

When visiting the Parfumswinkel website, you will receive a notification asking you to opt in.

IP addresses

Parfumswinkel stores IP addresses and links them to orders. This is done to trace back a user and take measures such as blacklisting in case fraud is detected by one of our processors. More information about our processors can be found under 4.2.

2.3 We do not through our website and/or services intend to collect data about website visitors who are under 16 years of age, unless they have permission from their parents or guardians. However, we are unable to check whether a visitor is over 16 years of age. We ask parents to please be involved in the online activities of their children in order to prevent data about them being collected without parental consent. If you think that we have collected personal information about a minor without this permission, please contact us at [email protected] and we will delete this information.

2.3 Parfumswinkel may anonymize personal data and use it on an aggregated and anonymous level for research purposes, to optimize its range of services and activities. The aggregated and anonymized data can never be traced back to you as an individual.

 3. Storage terms

3.1 Parfumswinkel processes and stores your personal data for the duration of your membership. Immediately after the aforementioned retention period, Parfumswinkel will destroy the personal data and/or anonymize them unless it is required by law (for example under the tax legislation) to store certain personal data longer. In the latter case, only these specific pieces of information will be retained during the required storage period.

 4. Security measures and processors

4.1 Parfumswinkel has taken the appropriate technical and organizational measures to protect your personal data. Your personal data is protected against unauthorized or unlawful processing and against unintentional loss, destruction or damage.

4.2 Parfumswinkel uses third-party services, so-called processors, for the processing of personal data. These processors process personal data exclusively on behalf of Parfumswinkel. Parfumswinkel has entered into a processor agreement with the processors in which the processor is obliged to comply with all obligations under the General Data Protection Regulation and this Privacy Policy. A list of our processors can be obtained from the Data Protection Officer.

4.3 Parfumswinkel keeps track of who can access personal data, and has an overview of the internal processors and associated accounts. Parfumswinkel does not process special personal data, and changes to personal data do not occur occasionally. For this reason, Parfumswinkel does not need to keep a register of data processing activities.

4.4 If there is a data breach, Parfumswinkel will register and document it and report the leak to the Dutch data protection authority immediately. If sensitive information such as address details or passwords have been obtained, customers will be informed immediately.

 5. Right of access and erasure and right to lodge a complaint

5.1 Using the membership administration portal (https://www.parfumswinkel.nl/customer/info/) you can submit a request to view (access), receive (right to data portability) or change (rectify) your personal data. To delete your data, please contact our customer service (customerservice@parfumswinkel.com). Parfumswinkel will process your request immediately or in any case inform you within one month about the follow-up given to the request. If Parfumswinkel rejects your request, the rejection will be explained to you.

5.2 If you wish to object to the (further) processing of your personal data as referred to in Article 2, you can contact customer service. Parfumswinkel will process your objection immediately and delete the relevant personal data, unless it is required by law to hold on to the data. In the latter case, Parfumswinkel will inform you.

5.3 If you have a complaint about the way Parfumswinkel processes your personal data or handles your requests, please contact the Data Protection Officer ([email protected]). You can also use your right to lodge a complaint with the Dutch data protection authority (www.autoriteitpersoonsgegevens.nl) or appeal to a competent court.

5.4 Any other questions or comments about this Privacy Policy must be directed to our customer service ([email protected]).

 6. Changes

This Privacy Policy may be altered from time to time. The changes will be announced at the website. We advise you to review the Privacy Policy regularly.

 7. Dutch data protection authority

Parfumswinkel is registered with the Dutch data protection authority (College Bescherming Persoonsgegevens). This is a public register. The register can be consulted publicly. Your personal data are processed according to the General Data Protection Regulation.
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